The Department of Homeland Security is limited in how it can monitor citizens online without justification and is banned from activities like assuming false identities to gain access to private messaging apps used by extremist groups such as the Proud Boys or Oath Keepers.
See, the problem they are trying to address is that whole cumbersome civil liberties thing.
Constantly gumming up the works.
The Biden admin is considering using outside firms to track extremist chatter by Americans online, an effort that would expand the govts ability to gather intel but could draw criticism over surveillance of citizens. @ZcohenCNN & @KatieBoWillCNN reporthttps://t.co/VI7wbYvLXJ— CNN NationalSecurity (@NatSecCNN) May 3, 2021