An enraged Spirit Airlines gate agent was caught on video yelling at disgruntled passengers to “shut up” as they became agitated after waiting hours to board their delayed flight.
The heated exchange happened at Hollywood Burbank Airport in California when passengers waiting to board a morning flight that had been delayed for over eight hours began questioning the holdup, according to Inside Edition.
The Spirit employees became overwhelmed when a different group of passengers arrived at the gate for their flight and joined in the mayhem.
“Please, be quiet so I can think of what’s going on. I don’t even know what aircraft’s here because everybody’s screaming numbers,” one agent, wearing an orange shirt and reflective vest, sternly announces over the intercom to anxious passengers.
“You guys won’t give me a minute. Please give me a minute!”
The clip then jumps to a second agent, wearing a black shirt and reflective vest, clenching her fist and screaming at the anxious passengers.
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