AG sues Texas utility over customers’ sky-high energy bills

Griddy Headquarters

The lawsuit comes days after Texas’ power grid manager effectively shut down Griddy by revoking its access to the state’s electricity market.

Griddy charges $10 a month to give people a way to pay wholesale prices for electricity instead of a fixed rate. But when temperatures plummeted well below freezing last month, wholesale prices spiked and Griddy customers were left with sky-high electricity bills.

“Griddy misled Texans and signed them up for services which, in a time of crisis, resulted in individual Texans each losing thousands of dollars,” Attorney General Ken Paxton said in a statement. “As Texans struggled to survive this winter storm, Griddy made the suffering even worse as it debited outrageous amounts each day.”

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